FREQUENTLY ASKED QUESTIONS

Please see below some of the FAQ's from our customers. Naturally you may have a question that is not currently listed. If so, please feel free to contact us with your question and we'll provide you with the answer.

What is it made of ?

SunDeck is made of solid bamboo; it is a form of grass. Our bamboo is harvested from controlled, sustainable bamboo forests.

What are some of the other uses for SunDeck-bamboo?

SunDeck-bamboo can be used for a wide range of applications. It can be used for Decking, Railing, Walkways, Siding, Cladding, Patios, Gazebos, Balconies, Landscaping, Outdoor Furniture, Benches, Picnic Tables, Garden Furniture, Fences, Terraces, Trellis work, Pergolas, Play Grounds etc., or anywhere traditional lumber is used.

Will the board color be the same on material made at a different time?

As bamboo is a natural product, no two boards will be the same, nor is any sample shown an exact replica of what to expect, only an indication. Bamboo will vary in color and grain. This is one of the benefits of using a natural product.

Is SunDeck-bamboo maintenance free?

No, it will require periodic maintenance just as any other hardwood lumber or decking.

What are the main differences between SunDeck-bamboo and other wood decking products?

Most timbers come from non-sustainable forests. Not Green and Not Environmentallly friendly.

Most timbers are not renewable; growing slowly and having long rotation cycles of 30-100 years until harvest.

SunDeck-bamboo is green, sustainable and environmental friendly. It is also renewable, fast growing, and has a short rotation cycle of 3-5 years between harvests.

What sizes and lengths are available?

Please view the products page.

How should SunDeck-bamboo be handled or stored?

SunDeck-bamboo is supplied as a kiln dried product and is suitable for outdoor use. Store out of direct sunlight, keep dry and off the ground. Allow the product to acclimate to the installation area before use. Keep it dry and covered prior to installation.

How does SunDeck react to below freezing temperatures and in hot weather?

SunDeck-bamboo has great performance and durability for use in harsh climates.

        High resistance to Warping and Twisting

        Dimensional stability (Less swelling and less shrinkage)

        High strength

        Less expansion & contraction (reduced bending & splitting)

Are there any special tools required for installation?

No special tools for installation. We recommend using high-quality drill bits and fine-tooth saw blades.

How do I cut SunDeck-bamboo?

Carbide tipped, fine-tooth saw blades and high quality drills bits are recommended for smooth cuts. It is best to cut boards boards reverse side up. Always test with an off-cut first.

Does SunDeck-bamboo come with a warranty?

Backed by a 20-year residential and 10-year commercial limited warranty.

How do I dispose of SunDeck-bamboo? Can it be taken to a landfill?

Yes. SunDeck-bamboo does not contain any toxic or hazardous materials and can be disposed of with normal construction materials.

Will it grow mold or mildew?

As with any natural product, mold or mildew may grow on your deck, especially if food particles, leaves or dirt remain for an extended period of time. Sweep or clean your deck regularly to avoid this problem. Avoid getting fertilizers from your lawn on your deck. Clean leaves out of the gutters and make sure that water cannot pool on your deck. Periodic cleaning is highly recommended.

Before application of any sealers or coatings, brush and clean the surface to remove dirt and dust, then apply a high quality mold/mildew inhibitor as directed.

There are high quality Mold, Mildew & Stain removers on the market which are specifically designed to destroy mold and mildew and inhibit re-growth. Check with your local hardware or lumber supplier.